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General Frequently Asked Questions

Do I need a visa?

A passport and visa are required when travelling to Tanzania. Please ensure your passport is valid for at least six months past your arrival date. Additionally, make sure that you have a minimum of 2 blank pages in your passport. The visa cost is $100 USD per person for U.S. passport holders. $50 USD per person for most other countries.

Will someone meet me at the airport?

Absolutely! As our valued guests, it is our pleasure to welcome you to our homeland. After passing through customs at your arrival airport, you will be greeted by your Safari Infinity safari guide who will take you as swiftly as possible to the comfort of your lodging.

Do I need to be physically fit for this safari adventure?

Although there is no high level of physical exertion required while traveling on safari, overall good health is essential. Health concerns or dietary restrictions should be made apparent before leaving for safari.

What is included in the safari cost?

Just about everything! Safari Infinity includes all private transfers, all meals, park fees, binoculars, government taxes, drinks in the vehicle and unlimited game drives. In general, the expenses you should anticipate are visa costs, drinks at the camps/lodges, laundry service, and personal expenses like souvenirs and gratuities.

What is your Covid-19 policy?

In the event the client is unable to start the tour due to flight cancellation/ government-imposed travel restrictions due to COVID-19, we will be able to keep the payment for the tour as credit valid up to 1 year after the original safari start date.

Do I need to purchase travel insurance?

Extensive travel insurance effective for the entire duration of your trip is strongly advised. This should ensure coverage for any unforeseen circumstances that may occur such as trip cancellation or postponement, lost or delayed baggage, emergency or accident, illness and evacuation and a need for 24-hour medical assistance.

What is AMREF Flying Doctor’s Insurance?

All our guests are automatically enrolled in this program. AMREF Flying Doctors provides air evacuation services in medical emergencies. This only covers for emergency transport from your safari to a full-service hospital in Nairobi, Kenya. However, this does not replace traditional travel insurance.

Do I need a travel adaptor?

Tanzania’s electrical sockets are identical to those found in the United Kingdom. The 3 rectangular pin UK adapter is required to use electronic appliances. The electrical voltage used in Tanzania is 220V whereas the electrical voltage in the United States is 120V. Please make sure your device is capable of operating safely with either 120V or 220V.

Where do I charge my electronics?

All of our vehicles are equipped with a charging station for your phone, camera and other electronics. At your accommodations, you will also have a chance to charge your electronics. However, some properties are solar powered, or running on generators, so consistent electricity is not always guaranteed.

Do lodgings provide 24-hour electricity?

Some tented camps and lodges do not provide 24-hours electricity. Most properties are solar-powered, or run on generators and turn off their generators after dinner until dawn. Please inquire upon arrival at each accommodation as policies differ widely.

Is there internet access at the lodges and camps?

Wi-Fi will be available at select properties, though not all. The internet speed and reliability in the bush may also vary.

What about money & credit cards?

The currency in Tanzania is Tanzanian Shilling, although the U.S. dollar is also a widely accepted currency. When using U.S. Dollars, ensure that to bring crisp new vintage bills (newer than 2006), as older bills may not be as readily accepted at some properties due to counterfeiting problems.

Are there any extra expenses I should expect?

The majority of the costs on your safari are included in our safari packages. Most extra expenses on your safari may include visa, drinks at your lodgings, laundry service, souvenirs and miscellaneous tips.

Can I use my credit card?

Credit cards are usually accepted in hotels and lodges, but expect possible network instability inside the parks.

What immunizations are required?

Aside from Malaria and Yellow Fever, there may be other recommended vaccinations and medications to take prior to your trip to Tanzania. Please consult with your family doctor, and visit a travel clinic in your area to receive specific medical consultation before your trip. It is recommended that you discuss the following vaccination recommendations with your doctor or travel clinic: Hepatitis A & B, Yellow Fever, booster shots for Tetanus-diphtheria and polio vaccine, Antimalarial drugs and antibiotics such as Cipro.

Is it safe traveling with children?

A safari trip to the African wilderness can easily be deemed as one of the most rewarding and unforgettable family vacation experiences. Left and right, children actively encounter sights that prompt many opportunities for new knowledge. It is undoubtedly a stimulating environment for curious young minds. That being said, their safety should be given extra regard and care when out in the wilderness. Many safari lodges and camps are not fenced and have wildlife wandering their grounds. We stress that you should always keep your children in sight, and never, under any circumstance, let them wander alone. Masaai escorts are always present when you are out at night.

Do I need a Yellow Fever Vaccination?

If you are transiting for over 12 hours from a Yellow Fever-Endemic Zone (such as Addis Ababa-Ethiopia, Nairobi-Kenya), you will be required to present proof of yellow fever vaccination. If you are flying directly from Amsterdam or other non-yellow fever endemic countries, you will not be required to take this shot. If for any health reasons, you cannot take this shot, you can ask for an exemption letter written and signed by your doctor from home to show the border officers.

What about diabetic conditions?

Should you have a diabetic condition; there are no grave situations you should be concerned about while traveling on safari. A great deal of the meals provided to you on safari will likely be very similar to what you habitually eat at home (e.g. marinated chicken, beef, salad, fruit, etc.). However, be mindful that some packed lunches supplied by the lodges or tented camps may include foods high in carbs such as bread, fruit and juice boxes, as well as other foods high in protein. With regards to essential diabetic medications and supplies, make sure to carry a letter from your doctor stating said supplies you will be bringing with you and a copy of the actual prescription is also recommended. In addition, carry hard candy or glucose tablets with you on game drives or other safari activities. Insulin-dependent individuals are encouraged to pack more than one bottle of insulin and extra pump supplies, as they are not available to purchase in Tanzania.

What if I need a CPAP machine?

If you are traveling with a CPAP Breathing Machine and/or Portable Oxygen Concentrators devices, it is mandatory that you bring a rechargeable battery pack (equipped with a minimum runtime of 8 hours) that is of universal voltage (120V – 240V). The majority of the lodges and camps you will be staying at do not run on 24-hour electricity, and turn off their generators for the night until daylight. While out on safari activities, guests are advised to charge their CPAP battery throughout the day so that they can be used overnight when power may not be available at their accommodations.

What about last minute changes?

If a guest requests last minute change to the safari itinerary including accommodations, flights, services, etc. the client is responsible for any additional expenses as a result of that change. Safari Infinity is not responsible for any airline changes or costs incurred as a result of those changes, including airline schedules, fares, cancellations, over-bookings or damage to or loss of baggage and property. Any and all claims for any loss or injury suffered on any airline must be made directly with the airline involved. Air schedule changes may necessitate additional nights being added to your safari. Again, these schedule changes are beyond the control of Safari Infinity and any additional costs resulting from such changes are the responsibility of the client. Safari Infinity shall not be held liable for any delays or additional costs incurred as a result of airlines not running according to schedule.